The 1st task of a salesman takes about 11-12 steps to complete, according to Harry Browne.
Step: 1. is to introduce your product to the Customer(s); Produce your products to the Customer(s), so that they can decide on if the Customer is interested in your products or not. Step: 2. is to keep asking questions; to see if they (the Customers) are sure if they want it or not. Keep asking questions; to see if they (the Customers) are sure if they want it or not. Step: 3. is to ignore everything except the topic/ stay on topic; so that you and the Customers are sure you’re on the same page/ not wandering off thoughts, making life easier for both you and the customers.
Step: 4. is to not lie about the product; do not tell the Customers about the product can do something in which it can’t do at all. Step: 5. is to answer the questions of the Customer(s); if you answer the customer’s questions, then you make their search shorter/easier. Step: 6. (Is the most important) it is to LISTEN- AGREE- SUGGEST; listen to want they want- agree with what the product could do to make the customer(s) happy- suggest stores that sell the product the customer is looking for, strategies to what the can do with the product, techniques/ ways to use the product.
Step: 7. is to be specific in all what you say/ understand what you say. Step: 8. never end an interview without: (1) an order, (2) a definite answer of “Yes!” or “No!”, otherwise you did not really help your customer (3) An understanding of the Customers wants/ problems. Step: 9. Send a confirmation. Step: 10. Then sell the product (if you have it). And last but not least Step: 11. Close the Sale.